When it comes to dialing phone numbers in Massachusetts, area codes 978 and 351 play an essential role. Whether you’re calling a business in Lowell, a friend in Salem, or a family member in Peabody, understanding these area codes can make your calls easier and ensure you’re always reaching the right destination. But what do these area codes mean, and how do they impact you?
In this article, we’ll dive deep into the history, service area, and essential details about area codes 978 and 351 to help you stay informed.
What Are Area Codes 978 and 351?
Both area codes 978 and 351 are part of the North American Numbering Plan (NANP), which covers phone numbers across the United States and Canada. These two area codes are assigned explicitly to north-central and most of northeastern Massachusetts. But why are these two codes so significant?
The Creation of Area Code 978
Area code 978 was established as a result of an area code split from 508 on 1 September 1997. This split was necessary due to the rapid growth in demand for phone numbers, especially with the rise of mobile phones and fax machines during the 1990s. The split meant that residents and businesses in northern Massachusetts who had previously used 508 were assigned 978.
The Addition of Area Code 351
Fast forward to 2 May 2001, when area code 351 was added as an overlay to the 978 region. This overlay means that area code 351 does not replace 978, but rather coexists with it in the same service area. Since the addition of area code 351, ten-digit dialing has been required for all phone calls, meaning you must dial the area code along with the seven-digit phone number, even for local calls.
Service Area of Area Codes 978 and 351
The area covered by 978 and 351 spans north-central and northeastern Massachusetts, encompassing a mix of residential neighborhoods, vibrant business districts, and picturesque towns. Here are some of the key cities and towns within these area codes:
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Andover
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Amesbury
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Beverly
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Clinton
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Concord
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Fitchburg
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Lowell
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Peabody
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Salem
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Tewksbury
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Wilmington
In total, the service area includes numerous cities and towns, stretching from Acton and Ayer to Winchendon, and from Chelmsford to Newburyport.
History of Massachusetts Area Codes
To truly understand the significance of area codes 978 and 351, it’s essential to take a step back in time and explore how phone numbers in Massachusetts evolved. Before 978 and 351, the entire state was primarily served by area code 617, which covered most of the eastern part of Massachusetts. As the state grew and the demand for phone numbers increased, more area codes were introduced.
In July 1988, Massachusetts was divided into several area codes to accommodate this growth, and the 508 area code was introduced, covering the western and central regions. Area code 978 was born from a split from area code 508 in 1997, and shortly after, the addition of area code 351 helped maintain the balance between the growing number of telephone users and the available numbers.
The Importance of Area Codes 978 and 351 for Local Businesses
For businesses operating within the 978 and 351 regions, having the correct area code on your phone number is essential. Not only does it ensure that customers and clients can easily reach you, but it also helps establish a sense of local identity. Area code 978 has become synonymous with northern Massachusetts, while area code 351 is a modern addition that keeps up with the region’s growth.
Understanding the Dialing Process in Area Codes 978 and 351
With the mandatory ten-digit dialing in place since the introduction of area code 351, it’s important to remember that dialing the full 10 digits (area code + 7-digit number) is essential for both local and long-distance calls within the service area. This change was made to ensure that each phone number in the region had its unique identifier and to prevent any confusion as the population and demand for phone numbers increased.
Fun Facts About Area Codes 978 and 351
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978: Despite its modern split from 508, area code 978 is deeply associated with some of the oldest cities in Massachusetts, such as Salem, famous for its witch trials.
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351: The overlay of area code 351 brought with it new opportunities for businesses and residents alike. Now, 351 is used to identify new phone numbers that were assigned after the overlay was introduced.
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Local Identity: For many in north-central Massachusetts, area codes 978 and 351 represent a proud, distinct identity tied to the region’s historical roots, thriving businesses, and growing communities.
Key Takeaways
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Area codes 978 and 351 serve north-central and northeastern Massachusetts.
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Area code 978 was created in a split from 508 in 1997, and area code 351 was introduced as an overlay in 2001.
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The service area includes bustling cities like Lowell, Salem, and Tewksbury, as well as smaller towns like Groton and Rowley.
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Ten-digit dialing is mandatory for all calls within the service area.
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These area codes are integral to local businesses, helping them maintain a regional identity.
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Conclusion
Whether you’re dialing a local restaurant in Beverly, reaching out to a business in Concord, or trying to contact a family member in Salem, understanding the significance of area codes 978 and 351 can help streamline your communication. With ten-digit dialing in effect and the evolution of these area codes over the years, Massachusetts residents and businesses continue to thrive under the 978/351 umbrella. Keep this guide handy for a quick reference on how to dial correctly and connect with the best of north-central and northeastern Massachusetts!
